Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023
When can I have a meaningful conversation with a machine? by Shayaan Jagtap From machine translation, summarisation, ticket classification and spell check, NLP helps machines process and understand the human language so that they can automatically perform repetitive tasks. It’s also important for developers to think through processes for tagging sentences that might be irrelevant […]
The Meta AI Chatbot Is Mark Zuckerberg’s Answer to ChatGPT
Former Tinder CEO’s startup to fight loneliness with AI chatbot gets backing by Sequoia Chatbot Arena is a website where visitors converse with two random AI language models side by side without knowing which model is which, then choose which model gives the best response. It’s a perfect example of vibe-based AI benchmarking, as AI […]
How Can I Focus My Contact Center AI Strategy? Advice from AdventHealth
Artificial Intelligence at MetLife Three Use Cases Emerj Artificial Intelligence Research Failing to address GenAI-related issues can lead to operational inefficiencies, legal repercussions, and diminished customer satisfaction. The creation of Automated Call Logging was a substantial endeavor, but our commitment to efficiency and productivity ensured the successful integration of a system which creates swift contact […]